ScholarForce Enterprise Agent Platform

Privacy Policy

Privacy policy for Expert Agent
Feb 5, 2026

1. INTRODUCTION

Welcome to Expert Agent. We provide an AI-powered research writing platform. This Privacy Policy explains how we collect, use, and safeguard your personal data and research content in compliance with the GDPR (EU/UK), CCPA/CPRA (California), and other global data protection frameworks.

2. DATA WE COLLECT

2.1 Account Information

  • What We Collect: Name, email address, password, and institutional/professional affiliation.
  • Purpose: Account management, authentication, and communication.

2.2 Content Data (The "Inputs")

  • What We Collect: Research drafts, prompts, uploaded PDFs/references, and citation data.
  • Purpose: To provide AI-generated suggestions, summarization, and structural analysis.

2.3 Interaction & AI Feedback

  • What We Collect: Data on how you interact with AI suggestions (acceptances, rejections, edits).
  • Purpose: To refine your personalized experience and improve tool accuracy.

3. SPECIAL PROVISIONS FOR GENERATIVE AI

As an AI-driven platform, we adhere to the following "Privacy-by-Design" standards:

  • No Training Without Consent: We do not use your Research Data or Content Data to train our underlying foundation models (LLMs) unless you explicitly opt-in to our "Community Improvement Program."
  • Model Isolation: Your data is processed in isolated sessions. We use enterprise-grade APIs from third-party providers (e.g., OpenAI, Anthropic) under Zero-Data Retention (ZDR) agreements, ensuring they do not store or use your prompts for their own training.
  • Output Ownership: You retain full intellectual property rights to the AI-generated outputs produced through our service.

We process data based on:

  • Contractual Necessity: To provide the writing assistance you requested.
  • Legitimate Interests: To ensure platform security and prevent plagiarism/fraud.
  • Consent: For marketing or participation in optional AI training programs.

5. DATA SHARING & THIRD PARTIES

We do not sell your personal data. We share information only with:

  • Cloud Infrastructure: AWS/Google Cloud (for secure hosting).
  • AI Model Providers: Via secure, encrypted API tunnels with zero-retention policies.
  • Collaboration: Other users specifically invited by you to a shared project.

6. DATA SECURITY & RETENTION

  • Encryption: All data is encrypted using TLS 1.3 in transit and AES-256 at rest.
  • Retention: We retain Content Data as long as your account is active. If you delete a document or your account, it is permanently purged from our active servers within 30 days.
  • Anonymization: Technical logs are anonymized after 12 months for system performance analysis.

7. YOUR GLOBAL PRIVACY RIGHTS

Regardless of your location, Expert Agent provides:

  • Right to Access/Export: Download your data and research history in machine-readable format.
  • Right to Erasure: The "Right to be Forgotten" for all account and content data.
  • Right to Human Intervention: The right to request a manual review of any automated decision that significantly affects your account status.

8. INTERNATIONAL TRANSFERS

For users in the EU/UK, data may be transferred to the U.S. or other regions. We use Standard Contractual Clauses (SCCs) and the Data Privacy Framework to ensure your data receives an equivalent level of protection as it would within your home jurisdiction.

9. CONTACT US

For data requests or privacy inquiries:

Last Updated: February 5, 2026 Effective Date: February 5, 2026